Subscription Terms
How does subscription works?
When you subscribe to the Meal Stacks Vacuum Sealer Starter Kit, you’ll receive a complete system designed to help you preserve food and reduce grocery waste. This document outlines how the subscription works, what’s included in each order, and the cancellation and equipment ownership policy.
First Order (Starter Kit)
Your first order includes the Meal Stacks Food Vacuum Sealer (value: $199), a supply of vacuum sealer bags (10 or 20 count), and a meal prep guide (depending on your selected plan). This package is priced at $29 for the 10-count plan or $59 for the 20-count plan as part of our limited-time starter offer.
The vacuum sealer is included at no upfront cost as part of the subscription. However, continued subscription payments are required in order to retain ownership of the device, as outlined below.
Recurring Orders
Following your initial order, you will receive a refill pack of vacuum sealer bags every 30 days. The 10-count plan is priced at $29 per month, and the 20-count plan is priced at $59 per month. These ongoing deliveries ensure you have a consistent supply of bags to continue using your vacuum sealer effectively.
Skip or Adjust Deliveries
If you wish to skip your next delivery or change the delivery frequency, you may do so at any time. The default delivery frequency is 30 days. To make changes, simply contact us at support@mealstacks.com before your next billing date, and we will update your preferences accordingly.
Updating Your Delivery Address
To update the shipping address for your subscription, please email us at support@mealstacks.com with your new address. This must be done before your next billing date to ensure proper delivery.
How to Cancel Your Subscription
To cancel your subscription, email us at support@mealstacks.com. We aim to make cancellation as straightforward as possible; however, please review our cancellation policy below regarding the vacuum sealer device.
Cancellation Policy and Equipment Ownership
The vacuum sealer provided in your first order is included as a benefit of continued membership and is valued at $199.
If you cancel your subscription after having made total subscription payments equal to or greater than $199, the vacuum sealer is yours to keep at no additional cost.
If you cancel your subscription before your total subscription payments have reached $199, you agree to pay the difference between $199 and the amount you have already paid in subscription fees. For example, if you have paid $87 in total and choose to cancel, a charge of $112 will be applied to your account. This charge will be processed within 5 to 7 business days of your cancellation request.
Alternatively, if you prefer not to pay the remaining balance, you may return the unused vacuum sealer to us within 14 days of cancellation. Please contact support@mealstacks.com for return instructions.
Please note that we are unable to cancel or refund any orders that have already been billed. Cancellation will apply to future orders once any outstanding balance for the vacuum sealer has been settled.
Questions or Support
If you have any questions regarding your subscription, delivery preferences, cancellation, or device return process, please don’t hesitate to reach out to our customer support team at support@mealstacks.com.